The Best New Cell Phone Plan in France: Free Mobile

Free Mobile SIM card comes directly to you in the mail. Image via ihai.fr

As a foreigner in France for an undetermined amount of time, I opted upon my arrival in Paris back in July 2011 to purchase mobicarte from Orange, a pay as you go SIM card that seemed to be the cheapest option for my husband and I at the time (see previous post “How to get a cell phone in France”).  This option is still a good deal for people spending a limited time in France, from a few days up to several months. But for those staying a year or longer, it may not be the best choice.

The cost for mobicarte came out to 25 euros a month total for both phones if we purchased two month refills each time. The only problem with this was that we had very limited use of our phones. Texting was fine, but phone calls had to be kept to a couple minutes each. And forget calling the US. Frankly, I was getting tired of feeling like I couldn’t use my phone, but did not want to get stuck in a contract paying a lot more per month.

Luckily, the media company Free, of the famous 30 euro per month phone + internet + TV package Freebox, came out with a cell phone option called Free Mobile at the beginning of 2012. For people already subscribed to Freebox, Free Mobile offers this no-contract plan for only 16 euros per month*:

  1. Unlimited calling to cell phones in France, USA and Canada
  2. Unlimited calling to landlines in 40 countries
  3. Unlimited texts and MMS in France
  4. Unlimited Free wifi
  5. 3 gigs of 3G internet

*This plan costs 20 euros a month for non-Freebox subscribers.

The other option, only 2 euros, includes 60 minutes of calls and 60 texts within France. For Freebox customers, this option is offered at no charge.

Since this first plan would include unlimited calls and texts plus internet for only 10 euros total more per month than we were paying for our very limited mobicarte option, I decided to sign up. This can be done online and is a simple, easy process. You can even keep your current phone number, which Free ports from your old phone company for you at no charge. After your order has been confirmed, the Free Mobile SIM card will be sent directly to you at the address you specify online. No need to go to a store and wait in line.

Keep in mind however that Free Mobile has received so many requests that they are quite backed up. I ordered our SIM cards in late January and received them mid February, so count on waiting several weeks up to a month.

We received an email a couple of days before we received our SIM cards saying that our phone numbers would be ported over during a three hour period a few days later, so be aware that you will not be able to use your cell phone for a few hours on that day.

Once we received our SIM cards, we activated them online following the simple instructions. It only took a few minutes for our cell phones to start functioning with our new Free SIM cards.

Now we can call and text all we want, and it’s great to be able to call friends and family members in the States for free. For a price similar to the cheapest, most basic mobicarte option, Free Mobile is quickly becoming the leader in quality and price for French cell phone service.

For anyone living in France, I strongly recommend signing up with Free Mobile. Just visit their website:

http://mobile.free.fr/

© 2012 Pasa’s Paris

 

How to get a cell phone in France

Unlock your iphone and use it in France

If you are in France for long or short term, it is a good idea to think about getting a cell phone. Even for a trip of several weeks, it is useful to have a way for members of your group or people you meet to contact you. This way you don’t need to find a dirty phone booth or buy a phone card either.

For short term use, just go into any cell phone carrier boutique (Orange, Bouygues or SFR) and say “je voudrais acheter mobicarte.” Mobicarte is a pay as you go SIM card. It costs around 10 euros. If your current cell phone is unlocked, meaning it can work with any carrier, you can just buy a mobicarte SIM card and insert it into your current mobile phone. (See below for more information about unlocking phones.)The pay as you go cell phone, should you need it, can be as low as about 24 euros. The employee will show you which cell phones are sold with mobicarte.

Once you have purchased mobicarte, you then need to buy minutes. Orange has packages ranging from 5-100 euros. For 25 euros and up, a bonus of 5 to 50 euros is added free of charge depending on the amount purchased. For example, the 25 euro package (with a 5 euro bonus) is worth a little over 1 hour of calls within France or about 275 text messages. In France, your minutes only count when you are making the call. Thus, if someone calls you, your minutes are not used. Still, many people in France use text messages instead so as not to use up their cell phone minutes. Once you purchase the package, you are given a code which you must enter into your phone in order to register the minutes purchased. An employee can help you with this if needed. To recharge your minutes, simply purchase a prepaid card at any boutique of the carrier or any tabac and enter the code into your phone per the instructions.

If you have established a bank account in France and you are staying for a year or more, you are eligible to sign up for a contract, which is cheaper than a prepaid phone in the long run. Be aware that most carriers also require that you have your carte de séjour, so stick to a prepaid phone until you obtain this. If you brought your US phone to France and it is unlocked, you can use this phone.

If your phone is locked and you would still like to use it, such as the iphone 3, find a boutique with several cell phone carrier logos posted outside and a sign that says “déblocage.” Asking a mobile phone carrier or an Apple store employee to unblock your phone will only send you in circles (we found out the hard way). The process of unlocking the phone is under the table and will cost you about 20 euros cash. It consists of the specialist performing what is called a jailbreak and installing a program on your phone that changes its address in the settings so the phone can work with a different carrier. Then you are free to visit the phone company of your choice.

In France, a contract using your current cell phone is cheaper than a contract with a new one. Like in the US, a 24 month contract is cheaper than a 12 month contract. A 12 month contract with 2 hours of calls, unlimited texting (SMS en français), unlimited talk to 3 people (or after a certain time of day) and 500 Megs of internet per month will cost around 40 euros per month. Shop around Orange, SFR and Bouygues to find the best deal for you.

For international calls, you can buy a supplemental plan from your carrier, or you can buy a separate SIM card from an internet café such as Lebara mobile with a lower rate per minute. Happy texting!

© 2011 Pasa’s Paris